We're still here to service your bike or provide that Spring Tune-Up. Here's what to do:
-Give us a call or email us to give us your information and setup a time to drop your bike off outside at our bike rack.
-Give us a call before you leave to bring your bike or when you get to the parking lot to let us know you're here or will be soon.
-Leave your bike at the bike rack and we'll grab it as soon as you leave
-We'll give your bike a quick checkover and give you a call to let you know what it needs
-After we've tuned up your bike we'll give it a thorough spray down with isopropyl and let you know its ready to be picked up. At this point we will also take payment over the phone.
-Now you just have to let us know before you come over to pick it up. Make sure to give us about 5-10 minutes so we can get it outside and hit it with another quick shower of isopropyl.
-Please let us know if there are any additional steps we can take to accommodate you or make you feel more comfortable with the interaction. Thanks!
Our showroom is closed but we can still help you get the product you need. There are a couple ways to go about purchasing a bike.
1. Call or email us with your height, type of riding you want to do, and price range you're looking to hit. We'll give you some options and go from there. If you're able to decide on a bike by this process we can take payment over the phone and set up a time for you to pick up your new bike safely outside the shop.
2. We are hoping to keep test rides to a minimum but for serious inquiries we can arrange to have 2 bikes ready at our bike rack for a customer to compare. After your test rides if you still need time to think things over you're free to leave the bikes at the rack and be on your way, we'll take care of it from here. If you're ready to make a purchase, we can take payment over the phone and have your new bike ready for you in no time!
-We realize this is not the ideal situation to purchase a bike, so if you get home and decide you didn't get the perfect bike, we're allowing exchanges for something different once this whole pandemic blows over, even if that's not until June or July! Thanks!
Shipping & Delivery
Sugar Bottom Bikes is known for carrying premium small brands you can't find anywhere else in the Midwest. As a 3T, OPEN, OTSO, Orbea, and Santa Cruz dealer we are no stranger to helping customers from out of state or even out of the country find the right bike! We've got happy customers cruising around all over the country and even in Mexico and Brazil. Selling bikes over the phone and through emails is nothing new to us, so we are well equipped to deal with the current struggles we face during this pandemic. We can safely and reliably ship bikes to your door so you don't even have to leave the house.
During this time we are offering free shipping on bikes over $1000 and a discounted rate of $50 shipping on bikes between $500-$1000.
We are also offering free shipping on combined accessory orders of $50 that will fit into a large padded envelope. An example of something that would qualify would be a pair of $40 gloves and a $10 innertube.
FREE DELIVERY: We are offering free delivery to the Iowa City, Coralville, North Liberty, Solon, and Cedar Rapids area for any product purchase of $50 or more, including bicycles. Sorry, we are not currently delivering or picking up repairs.